Coventry City Council

Case Study

HELPING COVENTRY CITY COUNCIL
ENSURE BUSINESS CONTINUITY DURING CORONAVIRUS CRISIS

Coventry City Council is the local government body responsible
for the governance of the City of Coventry in England.

Situation and challenge

Coventry City Council was about to deploy a Ricoh Smart Locker solution as part
of its initiative to develop a more agile workforce. But when the Coronavirus crisis
hit the UK, it transformed the Ricoh solution into a critical tool for protecting staff
and ensuring business continuity.

Solution

Meeting the challenge of the Coronavirus has transformed the Ricoh
Smart Locker solution from a system to improve IT operations to a
mission-critical technology for protecting staff, maintaining essential
services, and adhering to Government lock-down measures.

In the face of the Coronavirus crisis,
the Ricoh Smart Locker solution has become critical to protecting Coventry City Council's workforce and enabling it to deliver essential services to the community. Without it, I doubt whether we could have implemented such effective social distancing measures as we have done.

Gary Griffiths, ICT Engagement Lead, Coventry City Council