What we do

How we deliver value to our customers

What we do

As a global leader in workplace experience and process automation, we specialise in providing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles. We drive positive transformation by connecting the physical and digital worlds to create human-centric workspaces, enabling organisations of all sizes to deliver exceptional employee experience and boost customer success.

Our key areas of expertise cover the following areas:

Workplace Experience

Solutions that create places for people to innovate, collaborate and perform, with tools for co-creation and secure information sharing.

Print
Solutions that enable simple, reliable and cost-effective printing, helping to bridge the digital and physical worlds. Whatever the size of your organisation.

Process Automation

Solutions that provide data-driven insights to optimise processes, accelerate repetitive tasks and streamline business complexity.

Cloud & Cyber

Solutions that deliver and protect key business services, with cloud-based always-on IT and prevention of cyber threats.

Why choose Ricoh

Established global presence for over 80 years

Today, over 80,000 team members across 200 countries provide world-class solutions and services across the globe.

Extensive global customer support network

We have global reach and local know-how, including over 3,200 specialist technicians in EMEA, ensuring our customers receive the support they need whenever they need it.

Flexible payment solutions

Technology financing puts our customers in control by spreading costs over the lifetime of their investment, without a large upfront payment.*

ESG market leader

Our portfolio and expert approach are underpinned by a strong commitment to ESG (Environmental, Social and Corporate Governance) initiatives. Click here to learn more.

Substantial partner ecosystem

Our decades-long partnerships and technology collaborations remain invaluable to the success of our business and enable the delivery of market-leading solutions to our customers.

*Payment solutions available when purchasing directly from Ricoh

Industry recognition

Our commitment to excellence has been continuously acknowledged with industry-leading awards and certifications, reaffirming our position as a reliable and trusted technology partner.

Positioned as a Leader in IDC MarketScape: Worldwide Sustainability Programs and Services Hardcopy 2023 Vendor Assessment (doc #US49892223, December 2023)

Positioned as a Leader in IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment (doc #US51146523, August 2023)

Positioned as a Niche Player in 2024 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services

Ricoh included in the 2024 Gartner Market Guide for Workplace Experience Applications

Positioned as a Specialist in Verdantix Green Quadrant for Workplace Systems Integrators 2023

Named third-largest Audio-Visual (AV) integrator in the Top 50 Systems Integrators by Systems Contractor News (SCN)

Axon Ivy, a Ricoh company, named Strong Performer by Forrester Research Inc. in The Forrester Wave™: Digital Process Automation Software, Q4 2023

Winner of the iF Design Award 2024 for three products: RICOH Portable Monitor 150BW/150, RICOH IM C Series and PENTAX K-3 Mark III Monochrome

LET PEOPLE SUCCEED

Technology is changing work. It’s changing how people collaborate, customer expectations, security needs and even business models. We have the tools, technologies and expertise you need to meet tomorrow’s toughest work challenges.

We ensure that change is positive for people and for organisations – that it sparks employee engagement, releases innovation, improves security and drives sustainability. We guide our customers on every step of their journey to ensure a seamless transition to a fully digital workplace.

Discover our Digital Services

UNDERSTANDING YOUR ORGANISATION’S DIGITAL MATURITY

Complete our Digital Services Maturity Indicator and access tailored insights to help your organisation reach new heights.

Get started now

CHAMPIONS OF PRINT

Our hardware, software and services enable print businesses and enterprise print rooms to create a sustainable competitive advantage. We have been a market leader in manufacturing graphic communication solutions for decades.

With our expert knowledge of digital technology and our spirit for innovation, we aim to unlock new growth opportunities that can pave the way to a bright, profitable future for print businesses.

We believe anything is possible in print.

Explore our Graphic Communications Solutions

GET STARTED WITH
THE RICOH ESHOP

The Ricoh eShop is designed to save your business time and money – it's the quickest and easiest way to buy products and services. Sign up for free or log in to your existing account to shop our range of Ricoh and third-party products and services.