For many organisations, document management remains a major source of inefficiency. Despite the introduction of document management systems, automation tools and a general move away from paper, many processes are still manual, fragmented and slow. Legacy ways of working continue to undermine productivity and compliance, as employees spend time on repetitive administrative tasks, while critical information remains difficult to find, use or govern effectively.
At the heart of these document management challenges lies a problem: most documents contain unstructured data. Take PDFs, emails, or handwritten scanned documents, for instance. Each holds valuable information, but their inconsistent formats make them difficult for technology to capture, process and analyse.
Unlike structured data, which follows a fixed format (like fields in a database), unstructured data has no predefined structure, making it much harder to store, organise and interpret.
As a result, huge volumes of information remain locked away.
