Executive summary

77% of the print industry want to automate

The automation gap

An executive summary of attitudes versus adoption
in the print industry, and the latest automation insights from inside print companies

Print is a £14 billion industry, but did you know that this number has the potential to grow exponentially, if companies embrace the innovations that can be achieved through automation? In fact, companies that hesitate to automate will find themselves struggling to survive. To succeed in an uncertain climate, you need to know what’s changed in the print industry, what’s about to change, and where to invest in order to see the biggest gains.

The ink’s still wet: exclusive industry knowledge from people in print

In a recent survey commissioned by Ricoh UK, we gathered insights from 152 respondents across an expansive range of business areas, to understand their roles and lessons learned in today’s print industry, and where they are in their automation journey. These included print business support experts, print buyers, print machinery and consumable suppliers, print management specialists, and successful print service providers. Individuals worked across 36 different roles, from CEO to technician, providing a vast array of perspectives and specialist, insider knowledge gained in their positions. Here’s what we learned.

Automation provides a way to reduce costs and drive efficiencies

Automation reduces time and money spent on manual, repetitive processes that hinder productivity, slow business growth, and negatively impact employee morale.

We believe in change, challenging outdated practices and unlocking the full potential of those working in the print industry. Our latest data demonstrates where we are with automation, and how it can enhance critical operations, improve customer engagement, and accelerate business growth. Now is the time.