Managed Device Lifecycle Services
We make device procurement and lifecycle management simple
We make device procurement and lifecycle management simple.
Device procurement and management is only becoming more complex, time-consuming and expensive.
We help organisations simplify the whole process: from discovery and persona modelling right through to device disposal. Our Managed Device Lifecycle Services will not only help your people and processes run smoothly but ensure your procurement and finance teams are operating efficiently.
Strategic support High level design workshop to fully understand your organisation’s objectives, providing guidance and recommendations.
Procurement planningAn integrated approach to procurement, streamlining process and accessing optimal pricing plans.
Device deployment and logisticsExpertise on hand to plan and assist in rolling out devices to global and national locations.
Device management and application packagingOngoing management to ensure the right devices and applications are available to the right people, where and when they need them.
TrainingRemote or face to face training programmes to ensure excellent adoption rates and increased productivity.
Security, compliance and governanceProtection against cyberattacks, data breaches and security risks, ensuring standards are met.
Technical supportAccess to IT Service Desk support options and best in class expertise and skills.
Disposal and warranty managementManagement of warranties and sustainable disposal of unwanted or obsolete devices, including support of community initiatives.
Robust connectivity on any device, ensuring business functions can work from anywhere.
Increased new technology adoption rates with training and support in the optimal use of devices.
Optimised device and licence management processes, ensuring the right technology is available and upgrades are handled smoothly.
Reduced pressure on IT teams with decreased first line support tickets and logistical support.
Enhanced employee experience with easy access to the right technology and applications.
Increased productivity as support teams can focus on strategic challenges, rather than day to day issues.
As workplaces become increasingly flexible and agile, it’s vital to empower your teams with the right technology, devices and applications, whenever and wherever they are needed.
Managing an ever-increasing amount of devices and assets is a significant challenge. Organisational silos and a variety of suppliers, manufacturers and licence agreements add complexity to already overwhelmed IT and Facilities departments.
We speed up the process, ensuring devices are better suited to individuals and that funding easier to address. Our comprehensive services cover planning, configuration, licensing, deployment, support, management and eventual disposal.
Discovery & Assessment
Toolset Readiness
Application Packaging
Persona Modelling
Commercial Modelling
Image and Application Build
Windows Autopilot Services
Asset Tagging
Custom BIOS Settings
Device Bundling and Peripherals
Secure Storage and Warehousing
Logistics and Shipping
On-Site Engineering Services
Floorwalking Support
Project Governance
Premier Support Plus
Warranty Support
Accidental Damage
Model Availability
Product Lifecycle
Service Desk and Service Management
EUC Support Services
Field Services / IMACs
Asset Inventory & Management
Smart Lockers
Logistics and Collection
Device Grading
Secure Wipe
Device Disposal
Value Recovery
