Document Your Objectives

Sometimes the person leading the Print MIS implementation process is the one who made the purchase decision. Often, however, the implementation process is delegated to someone who was not involved in the selection process.

Taking time to understand the underlying reasons for installing a new MIS system is time well spent for everyone involved. Documenting and sharing these objectives with every affected department will improve implementation, roll-out, and acceptance.

IDENTIFY STAKEHOLDERS AND THEIR EXPECTATIONS

Who decided to purchase a Print MIS solution? What needs drove that decision? What results do they hope to realize once it is operational?
Which departments will be impacted by the Print MIS system? What do they need from it? What are their concerns?

DEFINE KEY PERFORMANCE INDICATORS

Wants and needs are useful to know, but they are often difficult to quantify. Key Performance Indicators (KPIs) are data sets that measure, track, and determine progress on a project. They can be target dates, customer satisfaction scores, time savings, job or order volumes, profitability, or any other measurable items which align with your needs. The specifics will depend on your business needs.

MEASURE WHERE
YOU ARE NOW

KPIs are measurable and should contain target numbers, however, specifying targets can be challenging when the current situation is unknown. So, before you start, take some time to measure the relevant and current KPIs for your organisation. Not only will this help you develop meaningful and achievable targets – it will help you measure the impact on your business.

Suggestions for possible metrics.
Please adapt this list to meet your own, specific needs.