EXAMINE YOUR PROCESSES
To err is human, to completely mess things up takes a computer. You do not want to automate your existing problems! Look at how you handle work and how you can streamline your processes. Workflow processes often evolve from one person’s habits or are workarounds to existing system constraints. You have an opportunity to change the way you work and to become more efficient. An excellent way to accomplish this is by performing a workflow analysis to identify every touch and the amount of time required for each task from order reception through shipping, billing, and reporting.