To suggest, as some have, that the sole reason for the newly established ‘hybrid-workplace’ model was coronavirus would be untrue. At Ricoh, it’s been the focus of much of our work in the past ten years. The digital workplace was always coming, the question was not whether it would arrive in the mainstream, it was when.
Three years ago, we partnered with Oxford Economics to conduct research into the unrecognised value of the contribution that employees make and could be making to our success, ultimately resulting in value converted to gross-domestic product (GDP).