It’s safe to say that the lens has been pointed at our industry. Where the Facilities Management contribution has previously been overlooked, the events of the last 18 months have highlighted the importance of our role. Hybrid working isn’t necessarily new.
Our industry has been innovating and discussing its progress and opportunities for many years. But the pandemic provided a catalytic moment to bring the reality to life for almost all British businesses.
The impact of this has been varied, many businesses – particularly those who had existing remote and flexible working policies – have thrived in this new environment. But many have not and are still coming to grips with how to adapt business culture and space to meet new expectations from employees.
